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Triceratops Dog Costume SKU: SAFE & SECURE CHECKOUT 180 7.4 Gray (3) Adult Bigfoot Costume Plus Size Career(1)
Dark Temptress Women's Plus Size Halloween Costume For Sale I needed to return an item - the lady was very nice and very helpful. I will use you often. 46 reviews
3-5 (29) Crayola Crayons To: "Jonathan Taylor" Product Type:TV & Movie Costumes Don't waste your time and money here. Customer service, management, and hordes of people walking through narrow isles. I normally get my kid's costumes from here every year but this will be the last time I patronize this business. It's bad enough that you can barely move through the store because of all the shoppers so you have expect that there will be more than one person looking at the same items as you. I was on my way out and decided to look at one more accessory before I checked out. I stood next to a lady, browsed, said excuse me, then proceeded to shop as I reached to look at an item. Well, this overly tanned, wrinkled chick decided that I was not allowed to shop next to her because she got real pissy with me. She called me rude, insulted me again, stepped on the other side of me then mouthed off some more insults before saying that I reached in front of her. I was confused because I actually reached right next to her. I told her that I said excuse me and there was hundreds of people shopping in the store so what was I supposed to do, wait for her to leave? I guess speaking up for myself wasn't something she expected because she called me a name and insulted me again. Well, then I became pissed and it escalated. Of course, Ms wrinkle bags ran to go tell but what she failed to tell the manager was that she threw a mouth full of insults my way and got upset when they came back to her. It does not surprise me that the manager and another employee came out blaming me for the situation and directed their nasty tone towards me while empathizing with the lady. The male employee turned toward the lady and said, "oh I completely understand." Hmmm..so now your employees are insulting me. The manager continued speaking to me directly and even went as far as putting her hands in my face, which sent me over the edge at that point. Meanwhile, the original person who started the entire thing walked away because she knew they were on her side. Hey why not start shit but insulting people standing next to you shopping in a crowded store, then run off after the employees take sides with you? Meanwhile, management was still in my face without bothering to even find out what happened. She just assumed I was the cause and continued raising her voice and embarrassing me even more. Every time I stepped back she stepped forward, I stepped back again and she continued to step forward before threatening to call the police on me if i didn't leave in 5 seconds. I invited her to call the police because I'm sure walking towards a customer who is already upset every time they took a step back would look great on the store. She came back, tried to talk to me like I was a person, which I thought should have taken place 10 minutes earlier. Either way, a diversity training would not hurt as well as additional training on how to remain professional during conflicts between customers would help. She did mention that she was not that experienced and that was a no-brainer seeing how she kept walking up on me knowing I was already upset. So yeah, thanks for making me feel like a criminal and a piece of shit Costume Castle. You have lost my business forever.
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